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Won't let me log into app

I press connect in the app to log in and is says error please add password and email to sign in. Then I do that and it comes back saying that this profile already exists! Well yes it's mine and I want to log in. I've tried deleting the app and loading it back on again but nothing. Please help.

0 seilogramp over 4 years ago

Did you by chance tap Create Account rather than Sign In? If not, and you uninstalled/installed the app and it's still seeing your profile, either it was not completely uninstalled, including data and cache, or you're also using other Garmin apps such as Connect IQ.

Long press the Connect app icon to bring up the menu > tap App info
Tap Force stop > OK
Tap Storage > Clear cache > Clear data > OK
Uninstall > OK
If you have other Garmin apps such as Connect IQ , uninstall using the above steps
Restart phone
Install Garmin Connect mobile from the Play Store
Open the Garmin Connect app,
You should see this. There shouldn't be any other options