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WhatsApp notifications not working right

4703647
over 4 years ago

Hi there,

So I have finally decided to buy the Venu and I'm quite happy with it.

One thing I noticed today is that when someone is texting me on Whatsapp and is sending a few messages one by one I will receive notification for the 1st one, then won't receive the 2nd one, then when he sends the 3rd one I will receive 2nd and 3rd together, then won't get 4th but will receive 4th and 5th when he sends the 5th one. I hope it makes sense.

I'm using Samsung s10 phone if that makes any difference.

Is this normal behaviour or should I try to do something to get it fixed?

Anyone on android device noticed the same problem? It's quite annoying because when someone sends me two messages I can only read the 1st one on the watch and to read the 2nd one I have to use my phone. 

Other messaging apps are working the way they should. 

  • 0 over 4 years ago

    I think it is the way WhatsUp handels system notifications - it will generate one only if you have already read the preceding ones from that contact, and it will also send no notification if the message was seen on another device (phone, pc, tablet,...).

    I observed for example that if you let the Whatsapp client open on your phone, or on the PC, the new coming messages will be read automatically, and Whatsapp won't send any notifications. Not quite sure whether Garmin can do something about it. It looks more like a Whatsapp affair.

  • 0 over 4 years ago in reply to trux

    What you're saying makes sense however... My Fitbit Ionic which I was using up until just over a week ago had no issues with WhatsApp notifications and showed every single one of them as soon as I received a message. So I believe it's a bug in the garmin software and not the WhatsApp itself. 

  • 0 over 4 years ago in reply to 4703647

    OK, I see. In that case you best report it directly to Garmin Support, since they are not very likely to see it here, on the user forum