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Garmin connect data transfer from phone to phone

Former Member
Former Member over 4 years ago

I just upgraded to a new phone and performed a data transfer from old phone to new phone.  All data  seem to have transferred but my data from Garmin connect.  I can sync my descent mk1 to my new phone but then I would have to re-enter all my dive logs and I have over 300 dives.  Anyway to get all my data off my old phone to my new phone?

Thanks

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  • 0 over 4 years ago

    You do not need to transfer anything. You just need to sign into the same account, when installing the app on a new phone, instead of signing up for a new account. If you did already, disconnect your watch from the new GC app, sign out, and sign back in with the original credentials. The data still sits there.

  • 0 over 4 years ago

    If there's a lot of data, it could take a bit of time until it all downloads again.

  • 0 over 4 years ago in reply to pshare
    pshare said:
    If there's a lot of data, it could take a bit of time until it all downloads again.

    The data does not download anywhere - the GC Mobie app does not use any local storage for the data (except of some temporary files). The data is online, on the server of Garmin, and it does not matter whether you access it from one phone or another, or from a web browser - the content and the speed of loading will be the same, as long as you are logged into the same account.

  • 0 over 4 years ago in reply to trux

    True, but it will still take some time to appear in GCM if there's a lot.

  • 0 over 4 years ago in reply to pshare
    pshare said:
    True, but it will still take some time to appear in GCM if there's a lot.

    I do not think that it would be noticeable. And there would be no difference between the old phone, and the new phone, or Garmin Connect Web.

  • Former Member
    0 Former Member over 4 years ago

    humm. i only have one Garmin account and i am logged into the desktop, old phone and the new phone using the one account.   i can see my data on my old phone and the desktop but i still cannot see the data on my new phone.  I do not know what's considered lot of data these days but I have just shy of 300 dive on my descent mrk1.  i upgraded both my descent and phone at the same time and i don't know if this was a good idea or not.  lol syncing the descent mk2 to my old phone with the mk1 data works fine and goes with my desktop  but on my new phone i only see the data from the MK2.  i've also synced the mk1 to the new phone and non of the data was synced.

  • 0 over 4 years ago in reply to Former Member
     i can see my data on my old phone and the desktop but i still cannot see the data on my new phone.

    On the phone app, on both phones, go to Menu » Settings » App Diagnostics and compare the Displayname code. If it is not identical on both phones, it is not the same account.

  • Former Member
    0 Former Member over 4 years ago in reply to trux

    that worked.  looks like, i had used a different email on my old phone.

    thanks