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Vivoactive 3 nor syncing workouts to app

Former Member over 5 years ago

I had my watch off for a few days now the last 2 days my workouts are not syncing to the app. Steps, heartrate, etc are all connected, but the walks and runs do not sync to the app. I have uninstalled and reinstalled, given permission on the phone, etc. Any suggestions? Looks like others are having this issue too.

0 seilogramp over 5 years ago

Sometimes just power-cycling your device and phone and syncing with Garmin Express on your PC or Mac will fix it. Otherwise you can try the more extensive list of troubleshooting steps here: Sync / Connection Troubleshooting Guide

0 4503968 over 4 years ago

Was this problem solved? I’m facing the same issue now

0 Garmin-AmberD over 4 years ago in reply to 4503968

Hey there! Can you sync your device with Garmin Express? After you have synced, remove the device and add it back to the app following the link seilogramp has posted. Sync / Connection Troubleshooting