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Audio prompts not working anymore (Fenix 3hr)

Luciferul over 4 years ago

Starting last week or something the audio notifications are nor working anymore.

I've tried to disable/enable them. I've soft resetted the device. Nothing worked so far.

I found an old thread but it doesn't help too much.

Top Replies

seilogramp over 4 years ago in reply to Luciferul +1 verified

Luciferul said:
on my android device.

Are you referring to audio prompts from your phone or your watch? I would try unpairing/pairing using the instructions in these videos.

If still no joy, there is…
Scillonian over 4 years ago in reply to Luciferul +1

Hi Luciferul

Have you tried a restart of your 'phone?

With both Android 9 and Android 10 on my Nokia 7 plus I have found that any update to the Google Text-to-Speech subsystem will cause audio prompts…

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0 seilogramp over 4 years ago

Try fully updating your watch using Garmin Express on your computer.

0 Luciferul over 4 years ago in reply to seilogramp

Everything is up to date. The watch and also the app on my android device.

0 Luciferul over 4 years ago

Also, I don't know why this was moved the Fenix 5 forums. Like the title says, my watch is a Fenix 3.

0 seilogramp over 4 years ago in reply to Luciferul

Luciferul said:
Like the title says, my watch is a Fenix 3

There is no Fenix 3 forum, but the Fenix 5 is the closest to it. Sounds like this could be an android issue though.

+1 seilogramp over 4 years ago in reply to Luciferul

Luciferul said:
on my android device.

Are you referring to audio prompts from your phone or your watch? I would try unpairing/pairing using the instructions in these videos.

If still no joy, there is the much more extensive list of things to try here: Sync / Connection Troubleshooting Guide

0 Luciferul over 4 years ago in reply to seilogramp

Thank you for your help but unfortunately it doesn't help. Even so I re-paired the watch with my phone and followed that Sync Guide. The sync, notifications, and smart notifications are working properly.

The problem is with audio prompts (see here: www8.garmin.com/.../GUID-D7092CFC-0284-4DEE-A89E-8D932F0F0ED3.html)

+1 Scillonian over 4 years ago in reply to Luciferul

Hi Luciferul

Have you tried a restart of your 'phone?

With both Android 9 and Android 10 on my Nokia 7 plus I have found that any update to the Google Text-to-Speech subsystem will cause audio prompts to stop working from any of my Garmin devices. If you have automatic updates enabled in Android then you may not be aware that Text-to-Speech has been updated.

0 Luciferul over 4 years ago in reply to Scillonian

Oh. My. God!

The restart fixed it. Thanks a lot for the suggestion :)

0 seilogramp over 4 years ago in reply to Luciferul

Thanks Scillonian

Restarting the phone is stated in the Sync / Connection Troubleshooting guide...

trux said:
You should also try turning off completely both your phone and the watch, waiting a moment, and then turning them back on again.

Which is why I did not question it since you stated that you followed the sync guide...

Luciferul said:
followed that Sync Guide.

At any rate, glad its's working for you. Closing this thread as "resolved" at this time.