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One+6 Connect Update?

Hi, I'm using a One+ 6 phone and the Connect app is really playing up the last 36 hours, is this a phone specific issue?

0 e7andy over 4 years ago

What is "playing up"?

0 2798794 over 4 years ago in reply to e7andy

Sorry, that was pretty vague: Connect sees my Forerunner 645M for connecting, but then fails to connect multiple times back-to-back. It looks like my watch is working in that respect, but the fail happens on Connect's side. I've tried resetting everything, reloading the app, cleaning the Bluetooth cache, but nothing seems to help. I gather One+ has issues before with this type of thing, and wondered if it was a phone specific issue.

0 trux over 4 years ago in reply to 2798794

You can find plenty of tips in the Sync / Connection Troubleshooting Guide

0 2798794 over 4 years ago in reply to trux

Thanks, I also tried many of those late last night. Today I called the service centre in Moscow and they said it was most likely a phone model issue. Has anyone seen this issue before on One+ models?

0 e7andy over 4 years ago in reply to 2798794

No idea. I don't have a One+ phone. It could be a phone related issue.

What I would have done is to connect my watch to Garmin Express and make sure I got all updates.

Then make sure that I don't have added the watch to the bluetooth settings in the phone and remove it if I see it there. Then finally add the watch to Garmin Connect once again.