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Share photo

Former Member over 4 years ago

Hello, I can't sharing photo with stats from Garmin Connect.

Top Replies

Former Member over 4 years ago in reply to seilogramp +5

Where can I check this? I think the app has the permissions
seilogramp over 4 years ago in reply to Former Member +4

how to resolve?

As far as I can tell from this thread, nobody has yet submitted a case to Garmin Support using the Garmin Support Center.

That would be the best option, as it appears this is not something…
seilogramp over 4 years ago in reply to seilogramp +4 suggested

seilogramp said:
I'm chatting with support at this time. Always difficult to do on behalf of someone else, but I'm giving it a shot.

More people need to do this

Here's the transcript from the chat…

All Replies

0 8954305 over 4 years ago

I'm having the same issue. When I click on share, I choose "photo with stats" but it takes me to my photos gallery and thats it. It doesn't give me the option to do anything else.

I'm surprised no one from Garmin has replied yet!

0 trux over 4 years ago in reply to 8954305

8954305 said:
I'm surprised no one from Garmin has replied yet!

This is primarily a user forum. Contact Garmin Support, if you want their reply.

0 Former Member over 4 years ago in reply to seilogramp

Wrote to them twice but no responses from the Garmin support center.

0 seilogramp over 4 years ago in reply to Former Member

Then call or chat.

0 vald70 over 4 years ago in reply to seilogramp

got them by chat, was the best way

0 7553790 over 4 years ago in reply to vald70

Que te han dicho ?, yo aparte de pedirme permisos etc etc nada

0 Former Member over 4 years ago in reply to Former Member

Has there been a resolve??

0 Steve over 4 years ago

Since there's no fix (yet), i've sent an email to Garmin Support Center (thanks seilogramp): https://support.garmin.com/en-US/?productID=73207&tab=topics&topicTag=region_activities

Just for record, here's what i've sent to them:

Hello,

After my latest Garmin Connect update, it's not possible to attach any picture to any activity.
When clicking on +add photo or share, the app freezes when trying to access the phone photo library and I have to reopen it.
All other functions are working properly, what makes me think that this might be an issue with Android and not Garmin?

Garmin Connect 4.34
Android 9
Google Photos 5.8.0.328056511
Motorola Moto Z3

Seems like many other users are having this problem since 10 days ago, more or less, check this thread: https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/236446/share-photo

0 Former Member over 4 years ago in reply to Former Member

Same exact thing for me!!!!

0 Former Member over 4 years ago in reply to seilogramp

I have checked all my permissions. Everything is allowed.