Good day
I have a problem with adding bank cards to Garmin Pay "Technical problem" Installed protected. connections ...
Unable to add a card for payment
Good day
I have a problem with adding bank cards to Garmin Pay "Technical problem" Installed protected. connections ...
Unable to add a card for payment
Verify the bank supports Garmin pay.
Fenix user here, I'm in Italy where Garmin state that Revolut (visa, mastercard) is supported.
It's not.
In my family someone else was able to add his Revolut (visa, virtual) to _my_ wallet in Garmin Pay (my cell, my app, my watch). It worked.
However, my _own_ Revolut (visa, virtual and physical) cannot be added to my Garmin Pay wallet !!!!!!! The error I receive from Garmin Connect app state the following: "this bank doesn't parecipate in Garmin Pay". Even if a different card was added before!!!
Since September 2020, I've opened a ticket with Garmin, discussed with support _but_ I'm still waiting for an update.
As you can see, by changing ONLY the Revolut card the same hardware doesn't work anymore.
Garmin: Apple Pay and Google Pay work out of the box. And Apple Watch cost the same as a Fenix.
Now I've received an update (20201206):
I've just received an answer from Garmin support. Basically they state that the problem is with Revolut, not with Garmin.
I've contacted Revolut, asking if my card is supported for Garmin pay and they said that they have some technical limitations as they are still launching this service (with Garmin pay).
How is it possible that Garmin state they are supporting a bank (Revolut) while the bank does not support the service?????? Garmin cannot support half of a service!
So my question: are all the banks listed as supported by Garmin really working and supported by the banks themselves?
So while choosing a Garmin smartwatch for digital payments please consider this question.
update 20210218 !
After Revolut told me they are still launching this service (see above), I've tried several times to add my Visa Revolut cards to Garmin Pay to no avail.
Yesterday I created a new *Mastercard* Revolut card (virtual). Guess what? I was able to add it to my Garmin Pay wallet.
Goood :) ... but strange, since a different Visa Revolut (not owned by me - see above) was added to my wallet before!
There is no clear explanation why my Garmin Pay wallet:
- accept my Mastercard Revolut card, but not my Visa Revolut Card
- while also accepting a Visa Revolut card not owned by me
(Garmin if you are reading this keep note and inform your internal support team!).
TL;DR => if you are experiencing problems adding your Visa Revolut card to Garmin Pay, try with a Mastercard !
HTH.