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Missing badge "Weekend 10k July" after won it

Former Member
Former Member over 4 years ago

Hello

I won the badge "Weekend 10k July - record a 10k activity between 10-12 July", but today I have lost it.
I think I edited something in the activity from within the web app. I read almost all topics for the related issues, but it is not clear if I can recover it.

Also I can not remember what I have edited so that I change it back.

Is there a way to recover the lost badge ?
This is the activity, please let me know if you can't access it.
https://connect.garmin.com/modern/activity/5218503298

Best regards.

  • 0 over 4 years ago

    On a quick look at the Activity I see nothing specifically wrong. Open the July Weekend 10K Challenge, verify whether you are still in (the link Leave Challenge must be still visible - but do not click it!). If so, try editing and saving the Activity again, or changing the title, or Event Type. If it does not help within a few minutes, try 2-3 times more - I already saw a case where it took several attempts, although typically it is instant. If nothing helps, export the Activity as Original, delete it, and then import it from the exported FIT file back.

  • Former Member
    0 Former Member over 4 years ago in reply to trux

    Hi, thank you for the quick answer.

    I clicked on the link that you provided and it says "Subscribe to competition" (translated), the link Leave Challenge is not visible. I have tried the solution you provided, exported original, deleted the activity and imported the .fit file, still no result. I will try again later.

  • 0 over 4 years ago in reply to Former Member
    I clicked on the link that you provided and it says "Subscribe to competition" (translated),

    In that case you either never joined the Challenge, or have mistakenly left it. In that case there is nothing you can do now, since the Challenge was already closed, and you cannot join it anymore.

  • Former Member
    0 Former Member over 4 years ago in reply to trux

    I am 100% sure that I didn't left the competition.

    I observed that the remaining points until level 4 were increased to 2 (from 50 to 52), and by tracking the badges I conclude that the missing badge/points were from this challenge.

    Maybe I will win it next year :D, thank you