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FR45 not syncing data to Garmin ap

FR45 not synching HR data or steps, sleep, VO2 to the Garmin app. My runs/ workouts sync and appear, but no other data is coming through. I uninstalled the app on the phone and resync ed the watch and still no new data is coming through.
I have been wearing the watch all the time except for charges and yet the last step, sleep or HR data appearing is from Feb 2020
Please assist

0 trux over 5 years ago

When the synchronisation works (the white sync circle closes and turns green), but not all the data is appearing in your account, then it very probably means that your device is associated with multiple accounts, and a part of the data lands in the other account. It frequently happens for example when you reinstall the application, and inadvertently sign up a new account instead of signing into the original one. Follow the instructions from the support document Data is Missing from My Garmin Account After Syncing to resolve the issue.