I recently switched to a new phone and none of my old data is there in the app. I tried deleting the app reconnecting nothing helps, thanks Ps. I have signed into the original account linked with my fenix 5x.

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Help

Former Member over 5 years ago

I recently switched to a new phone and none of my old data is there in the app. I tried deleting the app reconnecting nothing helps, thanks
Ps. I have signed into the original account linked with my fenix 5x.

0 trux over 5 years ago

Unknown said:
I have signed into the original account linked with my fenix 5x.

No, you certainly did not, otherwise the data would be there. On both phones, go to Menu » Settings » App Diagnostics and note the Displayname code (usually a long cryptic alphanumeric string). If they are not identical, you are logged into another account.