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Outdoor running activity not showing up as an activity on Garmin connect while all splits visible on watch

Former Member
Former Member

I am using Garmin forerunner 35 and the Garmin Connect Mobile App in my Android phone.  Today, i recorded an outdoor and successfully saved the activity. I know this because the activity shows up in my watch as the last sport done and is showing all splits as well. But the Garmin connect mobile app is just showing the steps taken today and not the activity itself. I have synced the watch multiple times but to no avail. How do I rectify this? 

  • Former Member
    0 Former Member over 5 years ago

    Former Member

    hi, sorry to hear about your mishap

    some advice

    contact Garmin Support by phone and tell them about your mishap

    • get a case number and report that number in the forum
    • you can help others with building a larger case this way
    • mac users empty bin when device connected

    avoid pausing during activities

    clean activity folder on a regular base

    Fit File Repair Tool can repair your fit file, time for an investment when you keep using the FR35 

    • want a fit file repair without investment
    • zip your fit file, make a new post, drag & drop the zip onto your post

    happy & safe sporting