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Daily Summary no longer being tracked

Former Member
Former Member

I have a Fenix 5 watch that is connected to my phone via Garmin Connect.  I know this because I get the alerts and can log into the App to see my current heart rate, etc.  However, it does not appear to keep track of my activity throughout the day (i.e., # steps, heart rate, intensity, etc.).  So, the average & max heart rates are not displayed.  I am not able to go back to any previous day to see my Daily Summary nor can I get a 7-day average of activity.

I've had my watch for close to 2 years and up until April 30, 2020 all was well.  In fact, I can go back to April 30 and see my Daily Summary (heart rate, # of steps, # floors, etc).  However, on May 1, that all stops and nothing is saved from one day to the next.  I still get the current heart rate and the total steps for the current day, but nothing is saved at the end of the day.

Anyone have any thoughts?

  • 0

    Sounds like you may have inadvertently created several accounts, and the data is being synced to the wrong one. Try following the instructions from this support document to see whether it helps.

  • Former Member
    0 Former Member in reply to trux

    Thank you.  That must have been what it was.  I used the instructions in the link and the problem was resolved.

  • 0

    I am having the same issue with Daily Summary. It just stopped owning on 11/13/22. t've been tracking my data on a spreadsheet for years. Not sure if Garmin is updating or deleting this feature. I plan to call during the workday.

  • 0

    I am having the same issue with Daily Summary. It just stopped owning on 11/13/22. t've been tracking my data on a spreadsheet for years. Not sure if Garmin is updating or deleting this feature. I plan to call during the workday.

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