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Updated and challenge miles disappeared

Former Member over 5 years ago

I updated my Garmin 35 and although all my activity shows on my Garmin connect app, the mileage is not showing in the challenges .....Be grateful if anyone knows how to rectify this please.

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trux over 5 years ago +1 suggested

There is no relation to the update. It is rather a recent bug (or an intentional change?) on Garmin's servers, regardelss of the device you use. Have a look at the thread https://forums.garmin.com/apps…

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0 trux over 5 years ago

There is no relation to the update. It is rather a recent bug (or an intentional change?) on Garmin's servers, regardelss of the device you use. Have a look at the thread https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/222581/challenges for more details. I recommend contacting the Support, because for the moment they seem to be in denial, incorrectly blaming the disappeared data on changes in Privacy Settings, so likely they won't start investigating it, unless there is a big number of support tickets for the same issue.

0 Former Member over 5 years ago in reply to trux

Thanks for your reply...I have seen the thread how frustrating....Where do I find the support section to report it too...It doesn't seem to appear on my laptop ?

0 trux over 5 years ago in reply to Former Member

Where do I find the support section

https://support.garmin.com/