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Steps challenge, steps showing zero

Former Member over 5 years ago

I am in a steps challenge and was in 8th place as of yesterday. Today, when I signed into my Garmin app and looked in the steps challenge, it says 0 for my steps. There are several others in the challenge that it's affected as well. My steps show up correctly in the app, just not in the steps challenge.

0 trux over 5 years ago

There indeed seems to be some hitch since yesterday in Challenges for many users, not only with steps, but with other results as well. Report it to Garmin Support, and wait till they fix it.

0 Former Member over 5 years ago

Same thing happened to me. Was in 4th for a monthly steps challenge and now “28th” with zero steps. Did you get a solution yet? Would love to hear when you do.

0 Former Member over 5 years ago in reply to Former Member

I never got a response or resolution unfortunately. I'm still showing almost last in the challenge and I should be in top 5.

0 Former Member over 5 years ago in reply to Former Member

Well shoot! This is a bummer Now my question/post/thread just got moved to another forum? I’m new to posting in here so I’m not sure if that’s a good or bad thing... hope we both get resolution soon!