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Segments

Look at the attached photo, this is a segment called Abetone, it is a nice climb in Italy. Look at the ranking, leaving out my performance but how is it possible That the top 3 have these times? Surely they do theirs with a motorcycle, because the segment charts include a time done with a computer without cycling? How is the procedure to report this absurd moment?

0 trux over 5 years ago

rederik79 said:
How is the procedure to report this absurd moment?

Most likely they forgot to stop the activity on the device after finishing it, and taking their car, hence they probably drove through the segment by a car, while having the Garmin device still registering it. It happens on practically 100% of segments all the time. Similarly, on Running segments, the first ranks are practically always taken by people riding on a bike through the segment with a mistakenly selected Run activity instead of Cycling.

There is no other way to report these cases, than contacting the Support. If you'd like to see a way to report improper Segment performances directly in Garmin Connect, suggest it to Garmin through https://www.garmin.com/forms/ideas/ - the more people request it, the more likely the feature gets higher on the priority list of the developers.