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Activities will not sync to Garmin Connect and instead are being wiped from my watch like they never happened.

My last 3 run activities have not loaded to Garmin Connect.

The first one on 31st May, my watch froze mid activity twice but the last 2 runs worked fine during activity but when I synced after, they wouldn't sync. It then wiped the activity from my watch and nothing shows on Garmin Connect. I tried to manual upload through Garmin Express but the activity file shows empty. Does anyone have any solutions??

Before this, I have had no issues whatsoever and it has worked perfectly.

0 Former Member over 5 years ago

2940570

hi, sorry to hear about your mishap

am a bit confused about how many fit files are troublesome

I guess only the one from May 31, the one that was blocking the upload of the two latest
you uploaded the fit file from May 31 into Garmin Connect without error message from Garmin Connect, meaning no corrupt fit file

run your fit file through Fit File Tool's section remover (without any removing)

import this fit file manual from within Garmin Connect Web

when this fails

with your consent we can have a look at your file with FitFileRepairTool

zip the fit file and upload here in the forum (drag & drop in the post works)

or provide a link to it on a cloud storage

or send it via pm

happy & safe sporting

0 2940570 over 5 years ago in reply to Former Member

Thanks for your response OnlyTwo.

I will try and have a go at at that this evening. Just a quick question if I may? I went out on a bike this afternoon and the activity automatically uploaded to Garmin Connect with no issues.

I'm wondering how that's possible or could it be because it's a different activity type?

Thanks.

0 trux over 5 years ago in reply to 2940570

2940570 said:
I'm wondering how that's possible or could it be because it's a different activity type?

It looks perfectly compatible to the situation you desribed - the watch crashed, hence the activity file was broken and could not be uploaded. Once you deleted the broken activity, the next activities can sync quite fine. What triggered your suspiction that it should not be possbile?