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Vivoactive 3 keeps discarding runs

Former Member over 5 years ago

So both myself and my friend have a vivoactive 3. A couple of weeks ago we were discussing the recovery heartrate screen that comes up and she said she didn't get it as she has to save her activity quickly or within 2-3 mins her watch displays 'activity discarded'.

We went on a run today and we both paused our watches and did nothing. my watch then displayed my recovery heart rate hers then popped up 'activity discarded' and she'd not pressed anything.

We've been trying to work out if there is a setting difference between our watches. Does anyone have any idea please? Tonight she lost only her 2nd longest run

Thanks

Kim

Top Replies

trux over 5 years ago in reply to trux +1

And when you want to be sure, that the activity is not auto-discarded, pause it. I am not familiar with your device, but you may get the recovery info when paused, too. You can then either resume the activity…

All Replies

0 trux over 5 years ago

Did you both started the activity manually, or does she use the automated MoveIQ feature for logging activities?

0 trux over 5 years ago in reply to trux

Also go to Menu » Setting » About on both watches, and verify whether there is the same firmware on both of them.

0 Former Member over 5 years ago in reply to trux

We both did it manually, by selecting run and starting it. I will check the MoveIQ setting though.

Thank you

0 Former Member over 5 years ago in reply to trux

Thanks, will have a look

0 trux over 5 years ago in reply to trux

And when you want to be sure, that the activity is not auto-discarded, pause it. I am not familiar with your device, but you may get the recovery info when paused, too. You can then either resume the activity, save it, or discard.