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Can't see steps and heart rate on Garmin Connect calendar

Can't see steps and heart rate on garmin connect calendar.. three days ago everything was ok. And also can't refresh on steps challenge. Hellp me!

0 trux over 4 years ago

Did you sync the watch to the phone? Was the sync sucessfull (green circle around the watch symbol in Garmin Connect) or did it fail? Or did you use the USB cable and Garmin Express on a computer?

0 Fenix3aure over 4 years ago in reply to trux

Sync working good but somethings wrong with calendar

0 trux over 4 years ago in reply to Fenix3aure

Could you post the screenshots of the screens Health Stats » Heart Rate, and Activities » Steps?

0 Fenix3aure over 4 years ago in reply to trux

Do you mean those ones?

sorry about app language

0 trux over 4 years ago in reply to Fenix3aure

OK, so in that case there are two basic possibilies - the first one being that the syncing does not work. But as you claim it does work, then it means that your device is associated with multiple accounts. It frequently happens for example when you reinstall the application, and inadvertently sign up a new account instead of signing into the original one.

Follow the instructions from the support document Data is Missing from My Garmin Account After Syncing to resolve the issue.

There is also a remote possibility that the storage or the files on the watch are dammaged, but I do not consider it very likely in this case.

0 Fenix3aure over 4 years ago in reply to trux

Thank you so much bro