I have synced my watch but still not shown on the app. I have the Garmin vivoactive 3 this is the first time it's happen today
All other calories, steps are shown on the app correct
Any ideas what it could be
I have synced my watch but still not shown on the app. I have the Garmin vivoactive 3 this is the first time it's happen today
All other calories, steps are shown on the app correct
Any ideas what it could be
Have you started and stopped the Walking activity manually? If you do not know how to do it, have a look in the user manual of your watch for the instructions:
Basically there are three possibilities:
When the synchronisation works (the white sync circle closes and turns green), but not all the data is appearing in your account, then it very probably means that your device is associated with multiple accounts, and a part of the data lands in the other account. It frequently happens for example when you reinstall the application, and inadvertently sign up a new account instead of signing into the original one. Follow the instructions from the support document Data is Missing from My Garmin Account After Syncing to resolve the issue.