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I have lost information

Hi everyone, I have a issue with my Connect App. One day my device does not want to connect to the phone even when the watch was close to the phone. Therefore, I removed the device form the app and then connected it again. From this day I did not have information for five days in the app. After that I had information for 3 day and after that I have lost information for 6 days.... If anyone knows the problem please share it with me. :) 

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