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sleep monitor in Garmin Fenix 5x no longer working

Former Member over 5 years ago

Hi there,

I am having trouble with the sleep monitor. Even though I wear my watch while sleeping, it does not register any stats since December 27th, 2019. I did not perform any changes in my profile nor modifications on my watch setup. Any ideas on how to fix it?

Thanks a lot

0 trux over 5 years ago

Does the watch record the HR during the night? Did you verify, in the setting of the watch, the sleep and wake up times?

0 Former Member over 5 years ago in reply to trux

at least the green light is on while at night. About the wake up and sleep times, I did it yesterday and today to no avail

0 trux over 5 years ago in reply to Former Member

The green light won't tell much about the HRM detecting, recroding, and syncing the HR. How does the graph on the screen Health Stats » Heart Rate » Apr 28, 2020 (or another concerned day) look like? Please post a screenshot.

0 Former Member over 5 years ago in reply to trux

there it goes:

0 Former Member over 5 years ago in reply to Former Member

and this one:

What I see now is that even historical stress information is not there. I am puzzled...

0 Former Member over 5 years ago in reply to Former Member

I have deleted and recognized again my smart on my cell. Will see if that works.