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Garmin Pay Server Connection Issue

Former Member over 5 years ago

When I try to add a card on Garmin pay, It immediately takes me to an error screen

Title: Error

Body: We're having trouble communicating with our servers. Please try again later.

I have waited longer than "later" should be.

My device is a Garmin vivoactive 3 music and I have tried multiple things to get this to work but no results.

I have tried rebooting my device as well as my phone, and removing my device from garmin connect and re-adding it, but NOTHING IS WORKING

Please help me fix this problem.

0 Former Member over 5 years ago

Same issue, now my second new watch after Garmin support said it was a faulty watch but exactly the same issue setting up the new one have been troubleshooting all over the place but no joy. Seems an issue with Garmin server connection but why can't it be simple to sort after all these issues being raised.

0 ryansharpnz over 4 years ago

i have just setup my new Venu - exactly the same issue. would appreciate a fix.

0 Former Member over 4 years ago in reply to ryansharpnz

No solution against my Garmin account as I had an edge 25 set up previously. The solution I used was to create a new account with a different e-mail address

0 ryansharpnz over 4 years ago in reply to Former Member

that is an extremely sub-optimal solution! i'll stick with google pay on my mobile.