This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Steps detail record on App not displaying as of 21/04/2020

Former Member over 5 years ago

Anyone having an issue with the step details records on the garmin connect app. Mine has stopped recording details since 21/04/2020. Any ideas on why and fixes?

0 trux over 5 years ago

Any ideas on why and fixes?

There are diverse possiilities, so without knowing any details it is hard to guess. First of all, I'd make sure the BT connection works, and that the watch can sync to Garmin Connect. Alternatively you can try syncing over the USB cable and Garmin Express on a computer, to see whether it makes any difference. Another possibility is that your device is linked to two GC accounts, and saving the data to the wrong one.

0 Former Member over 5 years ago in reply to trux

All fixed, it was my fault. I had a run I did on the 21st, my 735XT was left it in draft and forgot to save it. Soon as I noticed and saved it, the stats uploaded.