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Garmin Pay Stopped Working

slewbangles over 5 years ago

Hey guys

I have a Fenix 6X and Garmin Pay always worked fine since getting it.

I tried using wallet on my phone and now says "wallet is empty"

I go to the Garmin app and the cards I added are gone, and it won't let me add new ones. (just times out)

Is anyone else having this issue?

I just updated the watches firmware (after seeing the issue) and the app on my Samsung Galaxy 10+ is up to date

Thanks in advance!

Top Replies

pshare over 5 years ago in reply to slewbangles +1 verified

If it's not too much of a hassle, delete the actual wallet itself and start over. You might even have to uninstall and reinstall the Connect app.

All Replies

0 pshare over 5 years ago

I find that Garmin Pay can be finicky. The only way I was able to get it to work was to actually delete the wallet itself and then setup it up again from scratch. Fortunately for me, I only have one card in my wallet.

0 slewbangles over 5 years ago in reply to pshare

My card that was added disappeared and now it won't let me re-add another. The app just hangs

+1 pshare over 5 years ago in reply to slewbangles

If it's not too much of a hassle, delete the actual wallet itself and start over. You might even have to uninstall and reinstall the Connect app.

0 slewbangles over 5 years ago in reply to pshare

reinstalling the Connect app solved it, really appreciate the help!