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Steps 13,000+ lost and 2 walk activities lost I don't understand.

Former Member over 5 years ago

I hiked trails 1.6 miles and 2.0 miles I used the Walk Activity. I tried syncing and thought it synced. I last looked at the Connect and it said I had 16,804 steps. This morning it says yesterday's steps was about 3,124 steps and no walking activities. I am so mad about this. What *** happened?

0 pshare over 5 years ago

Is it possible that you have 2 Connect accounts and you're looking at the wrong account?

0 Former Member over 5 years ago in reply to pshare

I got 1 login and 1 password. It would make more sense if I had 2 Garmin devises, but I only got 1. I have read other forum posts Lost Steps seems to happen. After seeing I lost 13,000 steps. I tried syncing my Garmin and watching it a few times. Looked like it was lost for good. I noticed I did not see the full circle sync. I plugged my fully charged Garmin into the wall and it finally looked like it was really going to sync and it did. Yesterday's Steps Jumped to 17,207 and my 2 walking activities appeared. Why the heck did I loose the steps in the first place? That is a terrible glitch to have. Also If Garmin can't sync it needs to say so.

0 trux over 5 years ago in reply to Former Member

Also If Garmin can't sync it needs to say so

It does - if the sync circle symbol at the top of the GC screen closes and the green dot appears, the sync was sucessful. If it does not, it did not sync.