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Garmin app doesn't show route

Former Member over 5 years ago

I track my routes with vivoactive3. After synchronisation with the app, i can't see the route. That worked in january and before. What shall i do?

0 Former Member over 5 years ago

Same problem

0 Former Member over 5 years ago

Same today

0 trux over 5 years ago in reply to Former Member

Giving some details about your watch model, and the activity type, might be helpful. Better yet, set the privacy of the concerned activity public and share the link here.

0 Former Member over 5 years ago

same problem
vivoactive HR
activity: Run

0 trux over 5 years ago in reply to Former Member

A probable possibility is that the GPS was not active because your ephemeris data file is expired or damaged. Connect the watch with USB cable to the computer, and check for updates with Garmin Express. You need doing it regularly - GPS cannot work reliably and quickly without fresh ephemeris data. Read more about it here:

https://support.garmin.com/en-GB/?faq=CevbI1mlnV2SejYAaOQZ29

0 Former Member over 5 years ago

Perfect. Works again. Thanks

0 Former Member over 5 years ago in reply to trux

Works. Thanks!
update with pc.