This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Lose it App Authentication Error

Former Member over 5 years ago

I just got the viviosmart 4 and am trying to connect it to the lose it app. It seems like it automatically connected but have been unable to get the authentication to work. It says to contact garmen. Nowhere on the garmen app can I find anything related to the lose it app.

0 3609007 over 5 years ago

I have the Venu, and experience the exact same. Doesn't show up anywhere on the app or online settings.

0 trux over 5 years ago in reply to 3609007

3rd party applications following the API rules are listed at the bottom of the Account Information page in User Settings of Garmin Connect Web, and you can approve or disconnect them there.

0 3609007 over 5 years ago in reply to trux

Thanks for the reply. I did check it a few times, but suddenly it did work and also showed up on the 3rd application list at the bottom of the page. I expect there might be a batch job running between Lose it and Garmin connect, so maybe worth waiting an trying again for others experience similar issues.