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Group error on connect

Former Member over 5 years ago

I joined a group challenge for 2020 but none of my activities get added, it says an error has occurred some of you data cannot be added... Not sure why this happening

0 trux over 5 years ago

Unknown said:
none of my activities get added

Added where?

Unknown said:
it says an error has occurred some of you data cannot be added

Again - where exactly, and what is the wording exactly? Could you post a screenshot of it?

0 Former Member over 5 years ago

Please see pic

0 Former Member over 5 years ago

Hope this helps.

0 trux over 5 years ago in reply to Former Member

This is a page that lists all group activities, not only yours, so if you get an error there, it likely means your Internet connection failed. Try a more reliable network. Or try it on the web instead: https://connect.garmin.com/modern/groups

And if you do not see your own activities on the list, then it means you did not allow it in your privacy settings: https://connect.garmin.com/modern/settings/privacySettings

0 Former Member over 5 years ago in reply to trux

Neither worked.. Network fine.. No issues.

Changed settings to everyone... Made no difference

0 trux over 5 years ago in reply to Former Member

Can you post a screenshot of the error from the web app too? What is the name of the group? I could try looking at it from my side.