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Data different on Garmin Forerunner to Garmin connect

Former Member over 5 years ago

Yesterday I did over 10000 steps. Today, when I went onto connect, it says I only did 8942 steps. How do I prove that I did over 10000 steps yesterday, as I need this for my medical aid. Where do I find that data on the watch itself?

0 trux over 5 years ago

You probably did not sync the watch, or the sync was interrupted before completing. Try syncing again. If it does not help, try syncing over the USB cable and Garmin Express.

On the watch, the step counts for previous days can be seen after pressing the Enter button (usually it is the GPS button), while being on the Steps screen, though it may differ depending on your device model. For more specific instructions please consult the respective user manual