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Unable to use the music controls from my 245 to control any music app on my android phone

Former Member over 5 years ago

I have a OnePlus 6 with the latest firmware/software and also a Forerunner 245 with the latest updates (Garmin Connect and Connect IQ also at latest updates). I can't get the music controls to control any music on my phone. I've tried using the controls after starting the Google Play Music or Amazon Music on the phone but instead of controlling the music it keeps opening the Google Search app!

The current default android music player on the phone is Google Play Music (for some reason I can't change the default, but that's another problem).

This is driving me nuts. Any suggestions on what I can do to get Music Controls to actually control any music on my phone!

0 trux over 5 years ago

Did you try opening for example Google Play Music, and selecting an album on the phone, and only once the album is opened, trying to control it from the watch? It works for me in this way.

0 Former Member over 5 years ago in reply to trux

I cleared all app permissions on my phone. Now I'm able to start and use Google Play Music. But still not able to use Amazon Music even when i start the play on the phone.

Also unable to change the default music player on the phone. It keeps going back to Google Play Music.