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Vivoactive 4 counts steps while driving

Former Member over 5 years ago

I recently bought a Vivoactive 4 and it counts steps when driving. Today travelled +/-400km at about 120km/h and the counter counted more than 5000 steps. My husband has the forerunner 235 and for the same trip had at most counted 10 steps. Is there a setting I need to change? Kindly assist.

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Former Member over 5 years ago in reply to trux +1

Thanks for the tip Trux. For a watch this expensive it's disappointing that it has such a major defect.

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0 trux over 5 years ago

I am afraid there is no setting to improve the step detection (though I do not know Vivoactive 4 at all), but to avoid the false steps you may disable the counter in the way described in this thread: https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/instinct/163747/disable-step-count

Not an ideal solution, I admit, but perhaps it helps.

0 Former Member over 5 years ago in reply to trux

Thanks for the tip Trux. For a watch this expensive it's disappointing that it has such a major defect.