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Notifications Garmin Fenix 5X

Former Member over 5 years ago

After the last update to my Huawei P30 Pro, the notifications to my Garming Fenix 5X are not working. I had to uninstall and reinstall the application Garmin Connect in order to work again. After that it is ok. But if the watch disconnect from the phone, then i have to do the same again.. This happened after every disconnection. As you can understand this is not customer experience. Please fix it or inform me how i can fix it by myself

0 trux over 5 years ago

This is a user forum, so you should be aware that you do not speak to Garmin here, rather to the user community only.

You tell the problems started after an update to your Huawei P30 Pro, did you try asking their support for help? If it is the update that broke it, it would be my first thought. You can aso try fixing the connectivity issues with something less violent than the complete reinstall of the application. Did you for example try simply tapping the Bluetooth icon in the status bar twice to disable and reenable it? Did you verify that the watch is paired with the phone, and connected? Did you verify the notification settings of your phone, and the permissions of the Connect appkication?

0 Former Member over 5 years ago in reply to trux

Hello my Friend.

Yes i tried everything.

You can understand that the Garmin App should adapt to Android changes... Not the Android to Garmin app

Also, if you see in the forum.. I m not the only one with this problem.

Thanks for your reply

0 trux over 5 years ago in reply to Former Member

Possible, but it is not the user community that can change the software. We are here to help each other, recommending available solutions. If you request a change from Garmin, please contact the support, not the user forums.

0 Former Member over 5 years ago

I have the same problem with notifications of sms viber and Instagram

0 Former Member over 5 years ago in reply to Former Member

NOTIFICATIONS LIKE INSTAGRAM DOES WORK?

0 trux over 5 years ago in reply to Former Member

I have the same problem with notifications of sms viber and Instagram

Are Viber and Instagram notifications enabled in GC Settings » Smart Notifications?

0 Former Member over 5 years ago in reply to trux

All notifications are enabled

0 trux over 5 years ago in reply to Former Member

GC Settings » App Permissions » SMS also ON? Eventually I'd try also rebooting the phone and the watch after the changes, just to be sure, before testing it again.

0 Former Member over 5 years ago in reply to trux

No notifications are working. Only phone calls. Believe me i know all the settings and i tried everything. The only way to fix it is unistall and install again the app

0 trux over 5 years ago in reply to Former Member

That was a suggstion to manosarea2, his case is not necessarily identical to yours, so it is worth of trying