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Connect will not allow me to Create Challenge or share Photo with Stats

Former Member over 5 years ago

I am using Android Garmin Connect version 4.25.3 on a Samsung S10 with Android 10. Connect will not allow me to Create Challenge or Share Photo with Stats anymore. When I click on someone to invite then next, it just goes back to Invite People. Also, Photo with Stats, when I take a Photo and then crop it, it just goes back to my Gallery and there is no picture to share. How can this be fixed? The Create Challenge just stopped a few weeks ago, but share, Photo with Stats has not worked since October 2019. Though it will let me use the Web Link part of Share.

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0 Former Member over 5 years ago in reply to trux

Single or multiple, it does the exact same thing. I have all permissions open as well.

0 trux over 5 years ago in reply to Former Member

Could you try using the GC app with your account on another phone, so that we see whether the problem is linked with your phone or rather with your account or settings?

0 Former Member over 5 years ago in reply to trux

The crazy thing is, they were both working just a few weeks ago (on my S10). Then BAM, they both quit. Other than that, every other part of the GC app work just fine.

0 trux over 5 years ago in reply to Former Member

To me both problems look very similar - the application loses information about selected items. Looks like it could be due to some change in system settings - didn't you by chance play lately with some advanced developper settings in your Android? Or perhaps installed some application that plugs a bit deeper into the system? Like for example an anti-virus protection or similar?

+1 Former Member over 5 years ago in reply to trux

Got it SOLVED! Had to go into Developer Options>>Apps>>Switch Off>>Don't Keep Activities. Problem is now solved, I just did both without a problem.

0 trux over 5 years ago in reply to Former Member

OK, glad it helped!

0 Former Member over 5 years ago in reply to trux

I do sincerely thank you for your help, but I got it solved right before you posted the above suggestion. Though if I had not gotten it, I would have followed your advice on the Developer Options.

0 trux over 5 years ago in reply to Former Member

No problem, the most important is that the mistery is resolved, and that it stays here for others with similar problems