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New 735, can't sync activities to Garmin connect on mobile, but steps do?

Former Member over 5 years ago

Any suggestions

0 seilogramp over 5 years ago

Assuming you're starting your activity, then stopping and saving it?

0 Former Member over 5 years ago

Yes the activities are saved on watch but not syncing?

0 seilogramp over 5 years ago in reply to Former Member

Have you tried connecting your 735xt to your computer, then syncing to Garmin Connect web using Garmin Express? Using the same account used for GC mobile.

0 Former Member over 5 years ago in reply to seilogramp

Yes that works but I hoped to do it on the phone, thanks

0 seilogramp over 5 years ago in reply to Former Member

Yes, understood. At least your activities are getting saved to the cloud. You might want to try restarting your 735XT then remove it from GC mobile, then add it back.