This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Vivoactive HR: no notifications

Former Member over 5 years ago

I know this question has been asked hundreds of times but I can't figure it out, here it goes:

I bought a Vivoactive HR a couple of years ago and never bothered with the smart noitfications but now, due to a change in lifestyle, I really want those notifications.

I followed every support page I could find and enabled every setting (in the app, in the phone and on the watchà I could find for the garmin connect app but to no avail. Is there some secret setting I'm missing?? Is my phone compatible?

My phone: Moto G5S plus

Thanks in advance,

Jens

Top Replies

Former Member over 5 years ago +1 verified

Apparently you need to ad the notifications screen to your widgets... I must've read over it in the manuals somewhere

All Replies

0 seilogramp over 5 years ago in reply to Former Member

Did you try restarting the phone?

0 seilogramp over 5 years ago in reply to Former Member

If you've already restarted your phone, then it sounds like you've done it all. Nonetheless, please go over this article.

My Garmin Device Is Not Receiving Smart Notifications from My Phone

If issue persists, best to contact Garmin support via phone or chat on Monday or Tuesday. Please report back any status change. I would be interested to know the fix as well as get it documented on the forum.

+1 Former Member over 5 years ago

Apparently you need to ad the notifications screen to your widgets... I must've read over it in the manuals somewhere

0 seilogramp over 5 years ago in reply to Former Member

Nice! Thanks for letting us know.