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Synchronisation not possible since yesterday.

Former Member over 5 years ago

Synchronisation not possible since yesterday.I start the sync on the vivofit 3 but nothing happens. Deactivated and activated the app and disconnected and connected Bluetooth.

Had problems already from the beginning (24.12.2019). But now nothing syncs anymore.

I am jot satisfied at all as I just got the vivofit 3 as a present.

0 Former Member over 5 years ago

I have the exact same problem. What do we do???

0 Former Member over 5 years ago in reply to Former Member

I restarted my mobile and then it worked. Let's see how often I have to do it. If it is too often I will return my vivofit 3.

0 Former Member over 5 years ago in reply to Former Member

I've done that multiple times today. Seriously considering taking it back

0 Former Member over 5 years ago in reply to Former Member

I also read that it depends what mobile phone you use. I have a Huawei P20 lite and synchronization is not as expected. Sometimes I have to start the Sync 2 or 3 times.

I opened also a ticket at Garmin as my formats (date/time) are not getting synchronized. Let's see what they say.