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bluetooth problem to pair fenix 6X with Android phone

Former Member over 5 years ago

Hello,

Does anyone have the following issue?

since this morning. Bluetooth disconnected ... and cannot connect again with GCM on my Android device ! It seems the issue is coming from GCM... I uninstalled/reinstalled GCM but now GCM says is cannot dowload the list of the devices. Other Garmin app not working....

When I try to pair, the phone finds the Fenix 6X but when I want to pair them, the process starts... and suddenly fails => see screenshots below...

After the wifi sync issues, and the REM sleep issues a couple of weeks before, now this bluetooth issue.. come on Garmin.. for a 850€ watch... how is that possible !?!

0 Fryderyk over 5 years ago

The same for me but with Edge 830. Looks like global problems with android 10

0 Former Member over 5 years ago in reply to Fryderyk

and now the wifi sync is down again...

seriously Garmin ...!?!

0 Former Member over 5 years ago

Yeah, I'm stuck with the exact same problem.

On android 9.

0 Former Member over 5 years ago

Back to normal on my side... Waht was that? some kind of software update update release?

0 Otto-Destruct over 5 years ago

I had to plug mine into a computer and run an update via Garmin Express. This seems pretty common with all my past Garmin's too - like the first update gets it up to date enough to do further updates. XD

0 Former Member over 5 years ago

Exact same problem Garmin 945 on Pixel 3XL Android 10 (Nov security update). Have you contacted phone support yet? I wonder if there is some sort outtage going on with the holiday influx of devices.