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After watch face added thru Connect, it will not appear as option to choose on watch. Only shows up as IQ!

New watch face added to device thru Connect. But on options to choose from watch it does not appear, only the IQ! icon that will not actually produce a watch face at all.

0 tmk2 over 5 years ago

This probably means that the watch face crashes. I suggest contacting the author of the watchface.

0 Former Member over 5 years ago in reply to tmk2

I am having this same problem and it is with all the face apps I have tried not just one.

0 jonnybo20 over 5 years ago in reply to tmk2

I have the same problem but re starting the watch seems to help with my vivoactive 3.

0 Former Member over 5 years ago

all my watch faces are in that state since 2 days. nothing happens when I try to add a new one.
I'll try to restart my Vivoactive 3 but it means set again everything

0 Former Member over 5 years ago

Same issue. I charged my watch and after the charge all my watch faces were gone. The connect app says it's down for maintenance, so will see if they come back after, if not I'll be returning.