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Activity on Fenix 5S not syncing with Samsung s10e phone (android version 9)

Former Member over 5 years ago

My run this morning is showing on my Fenix 5s, but will not sync with the Garmin Connect app on my Samsung s10e phone (android version 9).

I have restarted both the phone and the watch, turned bluetooth off and back on again on the phone, removed the watch from Garmin Connect and the paired it again.

Garmin Connect is showing my heart rate but not my run this morning. It was working fine yesterday.

Any ideas?

0 Former Member over 5 years ago

Watch is now syncing - although it hasn't uploaded my run from this morning, so will have to manually import. No idea what the problem was.

0 Former Member over 5 years ago in reply to Former Member

I'm having exactly the same problem with fenix 5+ and Samsung se10. Have also done what you tried and still no sync. Watch& Phone will not pair