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Error when setting up Garmin Pay

Former Member over 5 years ago

I just recently purchased the new Vivoactive 4s, I have set up everything okay but Garmin Pay is giving the message "Error: we're having trouble connecting to our servers". It's been 2 days now and is very frustrating. I have uninstalled the app, cleared the cache, checked permissions, restarted the phone and watch. My bank is covered in Garmin Pay however the error message is coming up as I try to accept the T&Cs so I can't even make it far enough in to select my card or anything. Any help appreciated!

0 Former Member over 5 years ago

I decided to create a new account and this seemed to fix the glitch so may have been an issue using an old account which was previously linked to an older watch. All sorted now!

0 Former Member over 5 years ago in reply to Former Member

Thanks. I did that and it works. Thank you!!

0 ryansharpnz over 4 years ago

i have this issue, but don't want to create a new account. any other suggestions?