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Background synchronization without opening the app?

achim
over 5 years ago

Hi there,

I have used Garmin Connect Mobile for Android on multiple mobile phones and with different Fenix watches in the last years. What has never really worked for me is real background synchronization so that I'm not forced to start the the app just to upload my data to Garmin Connect.

Don't get me wrong, Garmin Connect Mobile is running in the background, so Smart Notifications are working well, but I always have to start the app so that my steps and activities are synchronized.

Is this the normal and intended behavior?

Thanks in advance!

  • 0 over 5 years ago

    This is how it has always worked for me. Data only transfers when I open the app.

  • 0 over 5 years ago

    5X+ and I never had any problems with syncing activities. Whether phone was connected during and after activity or whether I exercised without it with my watch alone (it synced after connection'd been reestablished back home then).

    Never had to touch my phone for that to happen. 

  • 0 over 5 years ago

    My experience with syncing is the following:

    I put my phone in airplane mode every night.

    I turn off airplane mode when i wake up in the morning.

    Then I have my breakfast.

    Eventually I start GCM Android and it had already synced without me having done anything.

    Also, during the day when I complete an activity, that activity syncs automatically without the app being open however my steps don't sync unless I manually start a sync.

  • 0 over 5 years ago

    Normal behavior is:

    Recorded ativities do sync automatically, without needing to open the app.

    Heartrate, steps, (and calories, sleep, and all the other daily metrics) do not sync automatically, you need to open the app.

    I suspect this is because all-day automatic syncing of all your metrics would kill the battery life, with very little benefit because you would need to open the app to see the metrics anyways.

  • 0 over 5 years ago in reply to C.sco

    Sleep syncs automatically for me. On the other hand my sleep stats are weird coming out of this watch.