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Garmin Connect not displaying activity history

My home screen shows all my daily activity totals, however when I click on an activity, it does not show the daily totals for the day or for any previous days. It used to work but stopped working after I had to reset the watch to correct a system problem.

0 Bopaulsen48 over 5 years ago

I have a similar problem. No update, bur I uploaded activity ok saturday 26.10. The day after, this activity had disappeared from activity log on connect for android.

0 frankimpec over 4 years ago in reply to Bopaulsen48

same problem, hasnt been working for at leasta month now

0 trux over 4 years ago in reply to frankimpec

There are basically three possibilities:

The synchronisation does not work (the white circle around the watch symbol never closes) - in that case follow the tips in the Sync / Connection Troubleshooting Guide
When the synchronisation works (the white sync circle closes and turns green), but not all the data is appearing in your account, then it very probably means that your device is associated with multiple accounts, and a part of the data lands in the other account. It frequently happens for example when you reinstall the application, and inadvertently sign up a new account instead of signing into the original one. Follow the instructions from the support document Data is Missing from My Garmin Account After Syncing to resolve the issue.
The storage (or the FIT file storing the HR data and the steps data) is dammaged or full. Try backing up and deleting old files from the folder //GARMIN/Activity and //GARMIN/Monitor.