Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

java.lang.exception: 401 error

Former Member
Former Member over 5 years ago

I'm getting a java.lang.exception: 401 error when trying to log in on mobile. The Web login doesn't work either, just get redirected to an error page.

Anyone experience the same issue?

  • Former Member
    0 Former Member over 5 years ago

    I have the same Problem. But i tryt a litle bit and it think the Problem ist the new Acc for Garminconnect. I cant login whit the my new acc, it brings the 401 Erro on the app, the same error was at i register the acc via the app. On the HP it is the same. Then i tryt an older acc from a friend an there are no Problems, i can login an all runs fine.

    Hope that Garmin will reakte soon and fix the new Accounts as soon as posible

    Sorry for my grammar

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Very annoying...I am experiencing the same thing here in Sweden. I really think Garmin support should reply on the request to resolve this issue asap!

  • Former Member
    0 Former Member over 5 years ago

    Tengo un Galaxy note 8 y me pasa el mismo problema, como puedo solucionarlo ? 

  • Former Member
    0 Former Member over 5 years ago
    1. Me ocurre el mismo problema. El mismo error en el móvil Huawei P9 Lite. Tampoco puedo logearme en la web, ni con un iPad 2018. Tengo un reloj nuevo desde la semana pasada y no puedo usarlo. Lamentable el soporte de GARMIN.
  • Former Member
    0 Former Member over 5 years ago

    Hey guys i just called the service.

    She solved the problem.

    When I registered my name was written like this -> oelschlägel 

    The system can't work with the " ä ".

    If u register try to write it like this -> oelschlaegel.

    Sorry for my english.

    Hope that helps you.

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    You're a lifesaver. I have a ü in my name. Just updated through the site and voila I can use the app.

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Thanks for your help!! It's correct you comment!! I can conect to muy app

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Thanks so much! I also have a special character in my name: é. So I created another account with another email. Too bad for Garmin who's going to have a duplicate.. but who cares? ^^ it works!

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Same problem