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Garmin Pay - Watch Not Connected

I have GCM version 4.23 installed.

When I select Garmin Pay from the menu bar (top left hand 3 horizontal bars) then I press "Get Started" the app reports that the vivoactive 3 Music is Not Connected, however when I select "Garmin Devices" from the same menu the app reports that the vivoactive 3 Music is Connected and has been syncing without any problems or errors

Top Replies

1900505 over 4 years ago +5

logout and login in app helped (v4.24.2)
pshare over 4 years ago in reply to essexboyracer +2

Not for me.
dimabiryuk over 4 years ago in reply to 8497506 +2

i've had the same problem. I reinstall Garmin connect mobile and it helped me

All Replies

0 pshare over 4 years ago

A lot of people with VA3s are having Garmin Pay problems with this last version of GCM.

Check out the threads in the subforum.

+1 essexboyracer over 4 years ago in reply to pshare

now fixed in version 4.23.1

0 pshare over 4 years ago in reply to essexboyracer

Not for me.

0 8497506 over 4 years ago in reply to essexboyracer

Does not work. Version 4.23.1 android. Fenix 6. Samsung galaxy S8.

Fenix 6 is connected to GCM and syncs fine but when opening garming pay and selecting "get started" i get "Device not connected"

0 Reinard over 4 years ago in reply to 8497506

I have the same problem. Also Version 4.23.1 Android on Samsung Galaxy Note 10 Plus.

Watch is D2 Delta PX on latest version 5.40. Garmin connect app connects, syncs and shows live heart rate data, but when clicking on "GET STARTED" to add the wallet is says "Device not connected"

0 dimabiryuk over 4 years ago in reply to 8497506

i've had the same problem. I reinstall Garmin connect mobile and it helped me

0 pshare over 4 years ago in reply to dimabiryuk

Fixed it for me also.

0 1900505 over 4 years ago

logout and login in app helped (v4.24.2)

0 4641803 over 4 years ago in reply to 1900505

This worked for me, too

+1 1026692 over 4 years ago in reply to dimabiryuk

I reinstalled the app and now it works. App version 4.24.2