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Garmin Pay: Cards added and showed in app, but do not show on Vivoactive 3.

Former Member over 5 years ago

I have added two new credit cards to my Garmin Pay Wallet. Both cards were added successfully and show in the wallet on the app. But when I try to pay with the watch (vivoactive 3), I cannot select the cards.

I have verified that the cards are compatible with Garmin Pay (I have even received a confirmation email of registration from the credit card provider), I restarted the watch and my phone multiple times and also synced multiple times.

I have registered another card a year ago and this one works fine. However the new cards simply won't show up on my watch.

Has anyone had a similar issue and could fix it? Any suggestions on how to solve this?

Top Replies

Former Member over 5 years ago +1

I've registered my curve card on garmin pay, it said it would text me a code but didn't.

Then I went back in to the Garmin pay section and my card wasn't there. I went to add it again and it says…

All Replies

0 Former Member over 5 years ago

Seems like I was just too impatient. The next morning, the watch shows all cards as intended.

0 Enric over 5 years ago

Same case for me but still not showing on watch VA4 :(

0 pshare over 5 years ago in reply to Enric

If I were you, the first thing I would do is reboot the VA4.

0 Enric over 5 years ago in reply to pshare

Thanks for the tip. Already did so though. I had my VA4 connected to 2 different phones (working ok on both). But when I added the last card I believe something went wrong in the last second and didn't show on watch nor in 1 phone) so apparently wasn't correctly added. I deleted the card and added it again and all ok thereafter.

0 Former Member over 5 years ago

I've registered my curve card on garmin pay, it said it would text me a code but didn't.

Then I went back in to the Garmin pay section and my card wasn't there. I went to add it again and it says my card is already in my wallet but it's nowhere to be seen!

Anyone had this?

0 Former Member over 5 years ago in reply to Former Member

Same here. Any look fixing?

0 4982975 over 3 years ago

I had the same issue with the Vivoactive3. I held down the button key until the unit reset, about 15 seconds. Turned back on and both cards were there with finger scrolling up or down.