This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Devices won’t load

I’m using Garmin Connect on my Galaxy S9. (V4.23) and don’t seem to be able to load devices any more.

I have a 510 and 530 saved but when clicking on “Devices” the little wheel just sits there spinning and wont load. This is when the devices are offline. Previously, even when the devices weren’t connected they could still be edited. If I turn my Edge 530 on, it connects and then BOTH devices are there in the list.

Anyone else?

edit: actually after writing this and the Edge devices were visible, they have disappeared again with just the spinning wheel. This only started happening after a recent update.

Top Replies

All Replies

0 sakis MT over 5 years ago

Same problem on my Galaxy A5 2017. Nothing has changed after GCM 4.23.1 update.

0 Tim_B_ over 5 years ago in reply to sakis MT

I uninstalled the GCM app (trying to get live track issues sorted) and after clearing the cache and reinstalling, the devices were back again when “offline”. (In 4.23)

0 sakis MT over 5 years ago in reply to Tim_B_

Thanks for the tip. It worked