This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

My Garmin suddenly stopped tracking sleep?

Former Member
Former Member

My Garmin watch has not tracked sleep all week yet I have never taking it off.

  • Former Member
    +1 Former Member over 5 years ago

    Yeah I'm have Sporadically drop out sleep times as well. The very 1st watch that I brought. Fenix 5+ sapphire big boy .. No problems with customer service, called and was told that they would give me a new one again.. 

    2nd unit now, sleep times had improved a bit, a lot better than b4.. There are still some drop outs, but I'm going to monitor for a month.. I sent an email to Garmin of my intention are.

    Watch cost a ton, I want it all to work on command no problems..

    So sorry 4the long noval, Get in touch with Garmin right now...

  • Former Member
    0 Former Member over 5 years ago

    Yeah I'm have Sporadically drop out sleep times as well. The very 1st watch that I brought. Fenix 5+ sapphire big boy .. No problems with customer service, called and was told that they would give me a new one again.. 

    2nd unit now, sleep times had improved a bit, a lot better than b4.. There are still some drop outs, but I'm going to monitor for a month.. I sent an email to Garmin of my intention are.

    Watch cost a ton, I want it all to work on command no problems..

    So sorry 4the long noval, Get in touch with Garmin right now...

  • Former Member
    0 Former Member over 5 years ago

    Has there been a way to resolve this? I’ve had a Fenix 5S plus for 2 weeks now and it tracked my sleep every day but now it’s been 3 days and it doesn’t even show up on Garmin Connect. It’s like I haven’t slept for 3 days. Did you find out how to reoccurring issue?

  • Buenas tardes, a mí me ha pasado lo mismo no me funciona ni el sueño, ni el resumen de la frecuencia cardíaca ni los pasos 

  • but now it’s been 3 days and it doesn’t even show up on Garmin Connect.

    Did you sync the watch to Garmin Connect sucesfully until the ring around the watch icon closed and turned green? Did you try syncing the watch with the USB cable and Garmin Express?

  • Former Member
    0 Former Member over 5 years ago in reply to trux

    Yes I’ve tried both and it’s telling me I need to wear the watch when I sleep to get data which I have for the last 4 days now and nothing.

  • Could you post a screenshot of the heart rate graph for the night that was not tracked?

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    ALSO- don’t know if it matters but I’m a shift worker so I sleep at different times during the day and it started not recording after my first day when I switched to nights. Although, I work nights two weeks ago and it recorded it. So I’m stumped!

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    It actually shows on here when I’m sleeping

  • It actually shows on here when I’m sleeping

    OK, so it was detected here. Do you have a graph, where it was not detected?