This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Cant add new card to garmin pay.

After choosing type of card (visa/mastercard etc) i got blank screen. Soft reset of phone and FR945 does nothing, nor reinstall of the connect app...

Top Replies

Spridits over 5 years ago in reply to Former Member +2

Yes. the issue is with phone language. need to change to ENG.

All Replies

0 ajumax over 5 years ago

Same issue for me. I am using Vivoactive 3

0 Jan Kyselka over 5 years ago

Same for me. I wonder why.

0 MikeDozer over 5 years ago

So it has to be something in connect mobile and not me. I tried reinstaling chrome etc. I even have new firmware for my phone today (s9). I hope garmin will fix it.

0 Former Member over 5 years ago

Same problem with 945 and android. Please fix.

0 HLP over 5 years ago

Do you know how to report that bug to Garmin?

It worked before but it does not now. I guess that because of new version of Connect App.

I try another cell phone, Wifi and Data network. Reset watch. Nothing works out.

0 papo_rm over 5 years ago

same issue here

0 Former Member over 5 years ago

Just bought the device and have the exact same issue. I am extremely disappointed with the experience so far.

0 Former Member over 5 years ago

Same for me :( bought my Vivoactive 3 Music yesterday; when trying to set up Garmin Pay I am just getting the same blank screen each time I select any card. Hoping for a speedy reply or fix from the Garmin team.

0 2487299 over 5 years ago

Just wanted to hop in and say, I bought 945 today and have same issue as others

0 Former Member over 5 years ago

Same issue fenix 5xplus