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Strava Segment sync doesn't work anymore

I'm a Strava Summit member (Analysis pack only) and I'm not able to sync my Strava segments to my Garmin Edge 520 and my Garmin Forerunner 645 Music anymore. Garmin Connect shows all Strava segments properly (both in the app and the website), but they are not synced to the devices.

It worked for both devices perfectly, but the sync is broken since a few weeks. Maybe it's related to my changed Strava membership. I've cancelled my Strava Premium membership and switches to Strava Summit Analysis Pack later on. This pack supports Live Segments, that's all what I need.

I'm using the latest firmware on both devices (13.00 on Edge 520 and 5.70 on Forerunner 645 Music). Garmin Connect is installed on an Android phone (Samsung S9).

Does anybody has the same problems or an solution for that?

Thanks!

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0 Former Member over 5 years ago

So annoying!

I have an android phone and Edge 520 plus.

I've tried everything in this thread and many other threads regarding this.

My latest update is now, segments that I unstar on strava have been removed from my device. Segments that I have starred recently just don't appear at all. Basically I am stuck with 5 segments on my edge... 5 segments I just don't care about!

Has anyone had exactly this and know how to fix it ?

Garmin, please sort out. I may start looking at Wahoo...

0 Former Member over 5 years ago in reply to Former Member

Same problem here with an 810 except it seems that an occasional random segment will sync! The strava segments are showing up immediately in Garmin connect but won't sync to my device. I'm stuck with just 4 segments! (I'm using usb to PC)

0 7008695 over 5 years ago

https://support.strava.com/hc/en-us/community/posts/360035410392-Strava-Live-only-works-for-flat-uphill-sections-

Could this be the reason? I am still able to sync some of my segments.

0 silentvoyager over 5 years ago

Strava segment sync is a mess with my Fenix 6X. Some segments sync, but many newly starred segments don't. Furthermore, some segments that I have un-starred in Strava are still on my device.

0 Former Member over 5 years ago in reply to trux

Thank you, here’s a pic of the toggle in talking about, I updated my device and now it’s showing “enable race and prompts”. The problem is still the same, it won’t switch to on.